Shipping & Returns
Shipping
We are responsible for the shipping fee. Free shipping!
For delivery, we use EMS for delivery. We will provide you with tracking numbers immediately upon shipment.
track website: http://www.ems.com.cn/english-main.jsp
Usually,goods will be shipped out 1-2 days after receiving the order. Please allow around 5-10 working days for dispatching.
Cancellation
If you wish to cancel your order, pls email us ASAP.
Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be cancelled.
Return
To return an item, please email us and inform us of the reason. We will then provide you with further instructions.
Returns in the unlikely event of manufacturing faults, we would replace/repair the products at no cost to the customer.
Goods must be returned within 8 days of receipt date - unworn and contain all the original packaging and labels. We will credit your original method of payment, excluding 25% re-stocking/processing fee and US$60 return fee. All shipping costs associated with the return of goods are the responsibility of the consumer.
Exchange
To exchange a product, pls email us and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged within 8 days of the receipt date provided they are unworn and in the original condition with all the original packaging and labels .
When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated. All shipping costs associated with the exchange of goods are the responsibility of the consumer.
